【工作职位】:前台客服 Receptionist (内部招聘)2 U6 a" m2 b6 j% k: V
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【工作地区】:North York" M3 ]2 |: M% [& }+ n: x
, Y6 N& d4 Z+ L【工作时间】:Monday– Friday 9:00am – 5:30pm$ S+ J/ o' d3 g5 q7 p- r
. |! M7 B( j. d【工资范围】:根据经验面议
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【语言要求】:英语流利,国语流利 f8 A: h4 E% @3 ?. Q' A0 F
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• Greet andregister for customers in Reception
7 ~, r) { n8 z( p6 Q8 g4 Y: A• Answerphone calls, WeChat or email enquiries
: F1 h* g! f9 W; x4 ^0 R1 U• Maintainthe cleanliness and tidiness in Reception Area and common areas
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• PrepareOffice Notices when necessary
& n/ E/ o, G5 _0 R•Responsible for office supplies procurement
+ |7 M7 h- q+ _7 O+ m• Provideassistance for technical issues related to Customer Service phones
9 w* B7 n3 Z# P3 a• Conductcustomer satisfaction survey
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• Addresscustomer enquiries and resolve customer complaints.
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• Usetelephones to reach out to customers, to verify account information, understandcustomer’s needs and promote our services.
' y( l. O( N& w+ W2 ]0 X$ y• Advise oncompany information.
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• SupportCompany events and ad hoc tasks as assigned
( k- f$ d% [- ?1 Q【职位要求】:
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• Collegeor Degree holder in any discipline.
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• Min. 1year experience in Office Admin or Customer Service or Sales in a fast-pacedenvironment
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• Goodcommand of both spoken and written English & Chinese (Mandarin / Cantonese)
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• Able todemonstrate high level of attention to detail and look for process solutions
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• Abilityto adapt to and manage frequently changing priorities
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• Customerservice orientation, be approachable.
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•Demonstrate clear ownership & accountability for own deliverables. Resultsoriented.
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• Excellentinterpersonal skill and communication skill
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• Able towork independently and be a team player
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•Comfortable to live with ambiguity
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• Self-motivated and challenge status quofor continuous improvement
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•Proficiency in MS applications (Word, Excel and PowerPoint). Job Types: Full-time,Permanent
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欢迎相关经验者,新移民,本地应届毕业生,及持工签的留学生申请。
有意向申请者请发送您的简历到recruit@s2consulting.ca 并在标题注明约克论坛。
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联系我们:
电话: 647-567-2388 Sophie
微信: S2humanResources
地址: 5th Floor, 205 Placer Court, North York, ON. M2H 0A9 (Victoria Park Ave. / McNicoll Ave.)